Industries
The businesses that make and move goods
Two industries, one leak. Manufacturers and the forwarders who ship for them run on the same paperwork: orders, purchase requests, bookings and documents, copied between email and systems.
Pick yours
Manufacturers and freight forwarders
Make it
Manufacturing
Purchase requests, planning packs and order changes, without the re-typing.
- Furniture and wood
- Garments, textiles and footwear
- Electronics and assembly
Freight forwarders
Rate requests captured, quotes out fast, follow-up until it books.
- Forwarders and NVOCCs
- Small 3PLs and asset operators
The paperwork in between
Where the two meet
- Bookings and status updates by email, on both sides.
- Export documents: commercial invoices, packing lists and shipping details, typed once at the factory and again at the forwarder.
- Container and volume planning, from the packing list to the booking.
- Purchase orders, order changes and "where is my order?" emails, on both sides.
In one survey of 963 forwarders, nearly half counted trading and manufacturing companies among their customers, so the same documents cross both desks. Typing them once, and checking them once, helps both sides.Source: survey run by ECU Worldwide (an NVOCC with its own booking platform), reported by Maritime Gateway, July 2023